Tn Nursery Reviews

They sold me sticks.  They told me they would grow.  They did not.  They said wait.  I did.  They are now out of warranty and still very dead.  TN Nursery will scam you.  Beware.

I ordered some moss from this nursery. Salesperson was very polite. Helped me decide which would work better in my own and yard. Upon delivery Moss felt very dry. It was losing color fast so I emailed customer service and asked for someone to call me immediately to help with the problem or give me a refund. I was in the five day standard warranty. Spoke to Felicia. She gave me some advice after sending photos. I tried everything. One thing she wanted me to do was not use my tapwater instead use rainwater.. so I spent a lot of time collecting rainwater and using that instead of my sprinkler to try to help this problem. She stated the chlorine in the water could be making it so dry. After a long time and emails back-and-forth. And nothing working that they were asking me to do I asked for a refund. Was denied stating that I have not purchased a warranty. I said your standard is five days if I have a problem and I reported it within that timeframe sent them pictures of their own website warranty. So then the next excuse was where I planted it after they have seen pictures and we have went back-and-forth. It was just a lot of excuses to not give me the refund I was deserved. I would not purchase anything else from this company..